Welcome to Seafarer Gear! These Terms and Conditions govern your use of our website and purchases of our premium marine equipment. By accessing our site or making a purchase, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for boating enthusiasts and water sports lovers aged 18+. By using our site, you confirm you meet all local legal requirements for online purchases.

1.2 Intellectual Property

All content on seafarergearsales.com, including text, images, logos, and product designs, is our exclusive property or used with permission. Unauthorised use may violate copyright, trademark, and other laws.

2. Product Information

2.1 Product Range

We specialise in:

  • Accessories and parts
  • Anchoring and mooring equipment
  • Boat covers and biminis
  • Deck equipment
  • Paddles
  • Rod holders
  • Wakeboards

2.2 Product Descriptions

We strive for accuracy in product descriptions, images, and specifications. Minor variations may occur, and colours may differ slightly due to monitor settings.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse orders for any reason, including suspected fraud or incorrect pricing.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We never store complete payment details on our servers.

3.3 Pricing

Prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices due to supplier changes or currency fluctuations.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

  • Standard Shipping: £12.95 via DHL/FedEx (10-15 business days after dispatch)
  • Free Shipping: Orders over £50 via EMS (15-25 business days after dispatch)

4.2 Delivery Areas

We ship worldwide except to certain remote areas and parts of Asia. Delivery times are estimates and may vary due to customs processing.

4.3 Order Processing

Orders are processed within 1-2 business days (Monday-Friday, excluding UK public holidays). You’ll receive tracking information via email upon dispatch.

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of receipt if:

  • Item is unused and in original condition
  • Original packaging is intact
  • Proof of purchase is provided

5.2 Non-Returnable Items

For safety/hygiene reasons, we cannot accept returns of:

  • Installed/used boat covers and biminis
  • Paddles showing wear
  • Customised/specially ordered items

5.3 Return Process

  1. Contact us at [email protected] with order details
  2. We’ll provide return authorization and instructions
  3. Ship items to: 27 Boar Ln, Leeds, GB LS3P 8MD
  4. Refunds processed within 5-7 business days after inspection

5.4 Refund Details

Refunds are issued to the original payment method. Original shipping costs are non-refundable unless the return results from our error.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate delivery and payment information. We’re not responsible for delays caused by incorrect details.

6.2 International Orders

International customers are responsible for:

  • Any customs duties, taxes, or fees
  • Return shipping costs for international returns
  • Compliance with local import regulations

6.3 Product Use

You agree to use products as intended and follow all manufacturer guidelines and safety instructions.

7. Liability Limitations

7.1 Product Liability

Our liability is limited to the purchase price of the product. We’re not liable for:

  • Consequential or incidental damages
  • Improper product use
  • Normal wear and tear

7.2 Website Use

We’re not liable for:

  • Temporary website unavailability
  • Technical issues beyond our reasonable control
  • Third-party content or links

8. Damaged or Defective Items

Contact us immediately at [email protected] with photos of the damage. We’ll arrange a replacement at no cost to you.

9. Governing Law

These terms are governed by English law. Any disputes shall be resolved in English courts.

10. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance of the new terms.

11. Contact Us

For questions about these Terms and Conditions:

Seafarer Gear
27 Boar Ln, Leeds, GB LS3P 8MD
Email: [email protected]
Hours: Monday-Friday, 8:30 AM – 5:00 PM GMT

Thank you for choosing Seafarer Gear for your marine equipment needs. We’re committed to your satisfaction and safe enjoyment of water sports.