At Seafarer Gear (“we”, “us”, or “our”), we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website seafarergearsales.com or purchase our premium marine equipment.
1. Information We Collect
We collect information that helps us provide our services to water sports enthusiasts and boat owners worldwide:
- Personal Identification Information: Name, email address, phone number, shipping/billing address when you make a purchase
- Payment Information: Credit/debit card details (processed securely through our payment processors), PayPal information
- Order Details: Products purchased, order history, preferences for marine equipment
- Technical Data: IP address, browser type, device information, pages visited on our site
- Communications: Records of your correspondence with our customer service team
2. How We Use Your Information
We use your information with the same care we put into crafting our marine equipment:
- To process and fulfill your orders for anchoring systems, boat covers, wakeboards, and other marine gear
- To provide secure payment processing with 256-bit SSL encryption
- To communicate about your orders, shipments, and customer service inquiries
- To improve our website and product offerings for marine enthusiasts
- To prevent fraud and enhance the security of our transactions
- To comply with legal obligations related to international shipping
3. Data Sharing and Disclosure
Like the reliable connections in our mooring systems, we maintain strict controls over your data:
- Service Providers: We share information with trusted third parties who assist with payment processing (Visa, MasterCard, PayPal), shipping, and website operations
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety
- Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset
- International Transfers: As we serve customers globally (excluding some regions), data may be transferred internationally with appropriate safeguards
We never sell your personal information to third-party marketers.
4. Data Storage and Security
We protect your data with the same dedication we apply to our marine equipment:
- All payment transactions are encrypted using SSL technology
- We are PCI-DSS compliant for card processing
- Regular security audits of our systems
- Fraud detection monitoring
- Data is stored only as long as necessary to provide our services and meet legal requirements
5. Your Rights and Choices
You have control over your personal information, just as you have control over your vessel:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data, subject to legal requirements
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request limitations on how we use your data
- Complaints: Lodge a complaint with the relevant data protection authority
To exercise these rights, contact us at [email protected].
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience:
- Essential Cookies: Necessary for secure checkout and account functions
- Performance Cookies: Help us improve our website functionality
- Analytics Cookies: Understand how customers navigate our marine equipment offerings
- Marketing Cookies: Show relevant ads for boating accessories and parts
You can manage cookie preferences through your browser settings.
7. Changes to This Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. We’ll notify you of significant changes through our website or email.
8. Contact Us
For questions about this Privacy Policy or your personal data:
Seafarer Gear
27 Boar Ln, Leeds, GB LS3P 8MD
Email: [email protected]
Business hours: Monday-Friday, 8:30 AM – 5:00 PM GMT